1. Introduction

Forth Urban Limited (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.forthurban.com, use our services, or interact with us in any capacity.

By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Identity Information: Government-issued ID numbers, date of birth
• Financial Information: Bank account details, payment information, credit history (for financing purposes)
• Property Preferences: Budget range, location preferences, property type interests
• Communication Records: Records of our conversations, emails, and correspondence
• Site Visit Information: Information collected during property inspections and site visits

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Delivery

• Providing real estate services and property information
• Processing property transactions and payments
• Scheduling site inspections and property viewings
• Managing payment plans and installment arrangements
• Facilitating legal documentation and title transfers

3.2 Communication

• Responding to your inquiries and requests
• Sending property updates and investment opportunities
• Providing customer support and assistance
• Sending service-related notifications and updates

3.3 Business Operations

• Improving our services and website functionality
• Conducting market research and analysis
• Maintaining accurate business records
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring security

3.4 Marketing (with consent)

• Sending newsletters and promotional materials
• Informing you about new properties and services
• Sharing real estate tips and investment guides

4. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Legal and documentation services
• Payment processing
• Website hosting and maintenance
• Marketing and communication services
• Professional services (lawyers, surveyors, valuers)

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our terms and conditions

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 Consent

We may share your information with your explicit consent for specific purposes not covered in this policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access, use, or disclosure
• Accidental loss or destruction
• Alteration or corruption

Security measures include:

• Secure data transmission protocols
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, regulatory, or contractual obligations
• Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.

7. Your Rights

Under applicable Nigerian data protection laws, you have the following rights:

7.1 Access and Correction

• Request access to your personal information
• Request correction of inaccurate or incomplete information

7.2 Deletion and Restriction

• Request deletion of your personal information (subject to legal requirements)
• Request restriction of processing in certain circumstances

7.3 Portability and Objection

• Request transfer of your data to another service provider
• Object to processing for direct marketing purposes
• Withdraw consent for voluntary data processing

7.4 Complaints

You have the right to lodge a complaint with the Nigerian Data Protection Commission (NDPC) if you believe your privacy rights have been violated.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance user experience and website functionality
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide targeted content and advertisements

You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. International Data Transfers

While we primarily operate within Nigeria, we may transfer your information to service providers in other countries. When we do so, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice during your next interaction with our services

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Forth Urban Limited
Address: 19 Ali Baba Cres, Jabi, Abuja 900108, Federal Capital Territory
Email: info@forthurban.com
Phone: +2349111658936
Website: www.forthurban.com

Data Protection Officer: [Insert contact information if applicable]

14. Governing Law

This Privacy Policy is governed by the laws of Nigeria, including the Nigeria Data Protection Regulation (NDPR) and other applicable privacy and data protection laws.

This Privacy Policy represents our commitment to protecting your privacy and ensuring transparent data practices. Please review it carefully and contact us with any questions or concerns.